At Erameek.com, your privacy is our priority. This policy outlines how we collect, use, and protect your personal information when you engage with our services.

1. Information We Collect

We collect the following information to provide and improve our services:

Personal Identification Information: Name, email address, phone number, postal address, and payment details (credit/debit card, mobile banking, etc.).

Order Information: Details related to product purchases, shipping addresses, and transaction data.

Technical Information: IP addresses, device information, browser type, time spent on the website, and browsing history to improve user experience.

Location Data: If you share your location for order delivery purposes.

Communication Preferences: Your preferences for receiving promotional materials and newsletters.

2. How We Use Your Information

We use the collected information to:

Process your orders and arrange deliveries through our logistics partners.

Provided customer support and resolved any queries or disputes.

Personalize your experience on our website by tailoring content based on your preferences.

Send marketing communications if you have opted in.

Ensure compliance with legal and regulatory requirements.

Improve website functionality, product offerings, and security through analytics.

3. Sharing Your Information

We do not sell your information. However, we may share it with:

Third-party Service Providers: Logistics, payment gateways, and customer service providers are necessary to fulfill your orders.

Legal Obligations: Law enforcement or regulatory authorities, if required by law.

Business Transfers: In the event of a merger or acquisition.

4. Data Retention

We retain your data as long as necessary for the purposes outlined in this policy or as required by law. Once no longer needed, we securely dispose of your personal data.

5. Your Rights

You have the right to:

Access, update, or delete your personal information.

Opt out of marketing communications at any time.

Request a copy of your data.

Complain to the relevant authorities if you believe your data has been mishandled.

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us track your preferences and usage patterns. You can disable cookies in your browser settings, but this may affect website functionality.

7. Security

We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse.

8. Changes to this Policy

We may update this privacy policy periodically. You will be notified of significant changes via email or website notifications.

9. Contact Us

If you have any questions about this policy, please contact us at support@erameek.com.