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Welcome to erameek.com! By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully.

1. General Use of Website

You must provide accurate and complete information when registering an account.

erameek.com reserves the right to update these terms at any time without prior notice.

2. Orders and Payment

Orders are confirmed via email once payment is successfully processed.

We accept various payment methods, including credit cards, mobile payments, and bank transfers.

Prices of products are subject to change without notice.

3. Shipping and Delivery

Delivery times vary based on your location and product availability. Estimated delivery times will be provided during checkout.

erameek.com is not responsible for delays caused by external factors such as logistics issues or natural disasters.

4. Cancellations and Returns

Orders may be canceled before shipping without any penalty. After shipment, returns are allowed under our Return Policy within 7 days of receiving the item. Product return is allowed for wrong, faulty, different size and color products delivery from our side.

Return shipping costs will be borne by the customer unless the product is defective or damaged.

Time:

If you wish to return a product, you must inform us within 3 days of receiving the product and within 7 days from the invoice date. After this period, returns or exchanges will not be accepted. However, if the product has a long-term warranty, you will receive after-sales service.

Condition of Return Items: 

• Any product you wish to return must be in its original condition and intact. All items that were delivered must be returned along with it. When returning, please ensure the package is well secured so that it safely reaches us.
• Before returning, you must inform us why the customer wishes to return the product. Free returns will apply in cases such as incorrect product delivery, different color, or different size delivery, etc.

5. Product Descriptions and Availability

erameek.com strives for accuracy in product descriptions but does not guarantee that descriptions or other content is error-free.

Product availability may change without notice, and we reserve the right to discontinue any product.

6. Privacy and Security

We collect and securely store your name, mobile number, email address, delivery address, and other necessary information while using our website. We use cookies and various analytical technologies on our website for marketing, service enhancement, and improving user experience. We take the security of your personal information seriously. By using our website, you are deemed to consent to these practices.

Unauthorized use of your account is prohibited, and you are responsible for maintaining your account’s confidentiality.

7. Intellectual Property

All content, including text, images, and designs, is the property of erameek.com and protected by copyright laws. Unauthorized use of our intellectual property is prohibited.

8. Limitation of Liability

erameek.com is not liable for any damages, including but not limited to lost profits or data, arising from the use of our website.

Our liability in any case shall not exceed the amount paid for the product in question.

9. Indemnification

You agree to indemnify and hold erameek.com harmless from any claims arising from your use of the website or breach of these terms.

10. After-sales support

Every product on our website will have warranty information provided. The warranty can range from a minimum of 7 days to up to 3 years, varying from product to product.

To receive after-sales support for any product, you can send it via courier to the specified address. The customer will be responsible for the courier’s up-and-down fees.